HUNT Technical & Warranty Support

HELPFUL INFO & RELATED ARTICLES

H_CARE Service

We understand how treasured your new wheels are. For extra peace of mind, we also offer the H_Care service – free lifetime crash replacement parts and repairs on your wheels. Simply purchase the plan when you buy your wheels, and you can ride easy in the knowledge that should the unthinkable happen, we’ll have you back rolling as soon as possible.

If your wheels are damaged in a crash when riding and you can no longer use them due to the damage we are here to support you.

Crash Replacement Policy

We hope you don’t need this but if you have a crash, we offer a 35% crash replacement discount on all wheels and spares. Please contact us and we’ll do our very best to get you out and riding again as quickly as possible.

60 Day Ride & Return

We are so confident you'll love your Hunt Bike Wheels that we offer a full 60 days to ride them. If at any point during this period you decide they aren’t for you or you’d like to exchange them then we can arrange this for you. Talk to us and we’ll be happy to help.

General Returns

If you have a general return, cancellation, or unwanted item we have a 60 day returns policy. We will process any returns and subsequent refunds within 28 days of receiving the goods.

Warranty

We are riders ourselves and will do everything we can to get you back on the road and are here to support you. We offer a comprehensive 3-year warranty on all HUNT wheels including free returns if wheels need to be inspected. Goods found to have faults outside of normal wear and tear will be repaired or replaced (subject to stock availability).

We hope you’ve found this information useful. Your happiness is of the utmost importance to us and we will always aim to go above and beyond to resolve any problems you may have. Just get in touch!